If a customer cancels their trip after the travel contract has been established, the following cancellation fees will apply based on the travel price. For customers participating in trips that include accommodation, additional fees will be charged for any changes in the number of people per room.
① Domestic Travel (except for the cases listed in ② below)”
| Cancellation Date | Cancellation Fee | |
|---|---|---|
| Counting back from the day before the start of the trip | 1）Cancellation before the 21st day (for day trips, before the 11th day) | free of charge |
| 2）Cancellation from the 20th day onward (for day trips, from the 10th day onward) (excluding 3 to 6) | 20% of the travel cost | |
| 3）Cancellation from the 7th day onward (excluding points 4 to 6) | 30% of the travel cost | |
| 4）Cancellation the day before the start of the trip | 40% of the travel cost | |
| 5）Cancellation on the day of the trip (excluding point 6) | 50%of the travel cost | |
| 6）Cancellation after the trip has started or no-show without notice | 100%of the travel cost | |
| chartered ship or chartered vessel organized group tour | It follows the cancellation fee regulations for the specific vessel. | |
| Notes (1) The cancellation fee amount will be clearly stated in the contract document. (2) In the application of this table, ‘after the start of the trip’ refers to the time when the customer begins to receive the services as specified in Article 2, Section 3 of the separate Special Compensation Regulations. | ||
② In cases where the contents consist only of accommodation services, such as ‘accommodation plans'”
| Cancellation Date | Cancellation Fee | |
Starting from the day before the trip begins and counting backward | 1）Cancellation before the 6th day | free of charge |
| 2）Cancellation from the 5th day onward (excluding points 3 to 5) | If the number of cancellations is 14 people or fewer: free cancellation. If the number of cancellations is 15 people or more: 20% of the travel cost. | |
| 3）Cancellation from the 3rd day onward (excluding points 4 to 5) | 20% of the travel cost | |
| 4）Cancellation on the day of the trip | 50% of the travel cost | |
| 5）Cancellation after the trip has started or no-show without notice | 100% of the travel cost | |
＊If cancellation fees are specified on the website or in each brochure, the cancellation fees listed there will apply.